en

Book now!

  • LanguageEnglish
  • Time 2 days (16 Hours)
  • Exam Exam Included
  • Mon 02/08/2021
    690.00 €
    Europe
    Book now
  • Mon 02/08/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 02/08/2021
    690.00 €
    Singapore
    Book now
  • Mon 02/08/2021
    690.00 €
    India
    Book now
  • Mon 02/08/2021
    690.00 €
    Australia
    Book now
  • Mon 02/08/2021
    690.00 €
    Europe
    Book now
  • Mon 02/08/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 02/08/2021
    690.00 €
    Singapore
    Book now
  • Mon 02/08/2021
    690.00 €
    India
    Book now
  • Mon 02/08/2021
    690.00 €
    Australia
    Book now
  • Mon 09/08/2021
    690.00 €
    Europe
    Book now
  • Mon 09/08/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 09/08/2021
    690.00 €
    Singapore
    Book now
  • Mon 09/08/2021
    690.00 €
    India
    Book now
  • Mon 09/08/2021
    690.00 €
    Australia
    Book now
  • Mon 09/08/2021
    690.00 €
    Europe
    Book now
  • Mon 09/08/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 09/08/2021
    690.00 €
    Singapore
    Book now
  • Mon 09/08/2021
    690.00 €
    India
    Book now
  • Mon 09/08/2021
    690.00 €
    Australia
    Book now
  • Mon 16/08/2021
    690.00 €
    Europe
    Book now
  • Mon 16/08/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 16/08/2021
    690.00 €
    Singapore
    Book now
  • Mon 16/08/2021
    690.00 €
    India
    Book now
  • Mon 16/08/2021
    690.00 €
    Australia
    Book now
  • Mon 16/08/2021
    690.00 €
    Europe
    Book now
  • Mon 16/08/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 16/08/2021
    690.00 €
    Singapore
    Book now
  • Mon 16/08/2021
    690.00 €
    India
    Book now
  • Mon 16/08/2021
    690.00 €
    Australia
    Book now
  • Mon 23/08/2021
    690.00 €
    Europe
    Book now
  • Mon 23/08/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 23/08/2021
    690.00 €
    Singapore
    Book now
  • Mon 23/08/2021
    690.00 €
    India
    Book now
  • Mon 23/08/2021
    690.00 €
    Australia
    Book now
  • Mon 23/08/2021
    690.00 €
    Europe
    Book now
  • Mon 23/08/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 23/08/2021
    690.00 €
    Singapore
    Book now
  • Mon 23/08/2021
    690.00 €
    India
    Book now
  • Mon 23/08/2021
    690.00 €
    Australia
    Book now
  • Mon 30/08/2021
    690.00 €
    Europe
    Book now
  • Mon 30/08/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 30/08/2021
    690.00 €
    Singapore
    Book now
  • Mon 30/08/2021
    690.00 €
    India
    Book now
  • Mon 30/08/2021
    690.00 €
    Australia
    Book now
  • Mon 30/08/2021
    690.00 €
    Europe
    Book now
  • Mon 30/08/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 30/08/2021
    690.00 €
    Singapore
    Book now
  • Mon 30/08/2021
    690.00 €
    India
    Book now
  • Mon 30/08/2021
    690.00 €
    Australia
    Book now
  • Mon 06/09/2021
    690.00 €
    Europe
    Book now
  • Mon 06/09/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 06/09/2021
    690.00 €
    Singapore
    Book now
  • Mon 06/09/2021
    690.00 €
    India
    Book now
  • Mon 06/09/2021
    690.00 €
    Australia
    Book now
  • Mon 06/09/2021
    690.00 €
    Europe
    Book now
  • Mon 06/09/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 06/09/2021
    690.00 €
    Singapore
    Book now
  • Mon 06/09/2021
    690.00 €
    India
    Book now
  • Mon 06/09/2021
    690.00 €
    Australia
    Book now
  • Mon 13/09/2021
    690.00 €
    Europe
    Book now
  • Mon 13/09/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 13/09/2021
    690.00 €
    Singapore
    Book now
  • Mon 13/09/2021
    690.00 €
    India
    Book now
  • Mon 13/09/2021
    690.00 €
    Australia
    Book now
  • Mon 13/09/2021
    690.00 €
    Europe
    Book now
  • Mon 13/09/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 13/09/2021
    690.00 €
    Singapore
    Book now
  • Mon 13/09/2021
    690.00 €
    India
    Book now
  • Mon 13/09/2021
    690.00 €
    Australia
    Book now
  • Mon 20/09/2021
    690.00 €
    Europe
    Book now
  • Mon 20/09/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 20/09/2021
    690.00 €
    Singapore
    Book now
  • Mon 20/09/2021
    690.00 €
    India
    Book now
  • Mon 20/09/2021
    690.00 €
    Australia
    Book now
  • Mon 20/09/2021
    690.00 €
    Europe
    Book now
  • Mon 20/09/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 20/09/2021
    690.00 €
    Singapore
    Book now
  • Mon 20/09/2021
    690.00 €
    India
    Book now
  • Mon 20/09/2021
    690.00 €
    Australia
    Book now
  • Mon 27/09/2021
    690.00 €
    Europe
    Book now
  • Mon 27/09/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 27/09/2021
    690.00 €
    Singapore
    Book now
  • Mon 27/09/2021
    690.00 €
    India
    Book now
  • Mon 27/09/2021
    690.00 €
    Australia
    Book now
  • Mon 27/09/2021
    690.00 €
    Europe
    Book now
  • Mon 27/09/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 27/09/2021
    690.00 €
    Singapore
    Book now
  • Mon 27/09/2021
    690.00 €
    India
    Book now
  • Mon 27/09/2021
    690.00 €
    Australia
    Book now
  • Mon 04/10/2021
    690.00 €
    Europe
    Book now
  • Mon 04/10/2021
    690.00 €
    Australia
    Book now
  • Mon 04/10/2021
    690.00 €
    India
    Book now
  • Mon 04/10/2021
    690.00 €
    Singapore
    Book now
  • Mon 04/10/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 11/10/2021
    690.00 €
    Europe
    Book now
  • Mon 11/10/2021
    690.00 €
    Australia
    Book now
  • Mon 11/10/2021
    690.00 €
    India
    Book now
  • Mon 11/10/2021
    690.00 €
    Singapore
    Book now
  • Mon 11/10/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 18/10/2021
    690.00 €
    Europe
    Book now
  • Mon 18/10/2021
    690.00 €
    Australia
    Book now
  • Mon 18/10/2021
    690.00 €
    India
    Book now
  • Mon 18/10/2021
    690.00 €
    Singapore
    Book now
  • Mon 18/10/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 25/10/2021
    690.00 €
    Europe
    Book now
  • Mon 25/10/2021
    690.00 €
    Australia
    Book now
  • Mon 25/10/2021
    690.00 €
    India
    Book now
  • Mon 25/10/2021
    690.00 €
    Singapore
    Book now
  • Mon 25/10/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 01/11/2021
    690.00 €
    Europe
    Book now
  • Mon 01/11/2021
    690.00 €
    Australia
    Book now
  • Mon 01/11/2021
    690.00 €
    India
    Book now
  • Mon 01/11/2021
    690.00 €
    Singapore
    Book now
  • Mon 01/11/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 08/11/2021
    690.00 €
    Europe
    Book now
  • Mon 08/11/2021
    690.00 €
    Australia
    Book now
  • Mon 08/11/2021
    690.00 €
    India
    Book now
  • Mon 08/11/2021
    690.00 €
    Singapore
    Book now
  • Mon 08/11/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 15/11/2021
    690.00 €
    Europe
    Book now
  • Mon 15/11/2021
    690.00 €
    Australia
    Book now
  • Mon 15/11/2021
    690.00 €
    India
    Book now
  • Mon 15/11/2021
    690.00 €
    Singapore
    Book now
  • Mon 15/11/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 22/11/2021
    690.00 €
    Europe
    Book now
  • Mon 22/11/2021
    690.00 €
    Australia
    Book now
  • Mon 22/11/2021
    690.00 €
    India
    Book now
  • Mon 22/11/2021
    690.00 €
    Singapore
    Book now
  • Mon 22/11/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 29/11/2021
    690.00 €
    Europe
    Book now
  • Mon 29/11/2021
    690.00 €
    Australia
    Book now
  • Mon 29/11/2021
    690.00 €
    India
    Book now
  • Mon 29/11/2021
    690.00 €
    Singapore
    Book now
  • Mon 29/11/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 06/12/2021
    690.00 €
    Europe
    Book now
  • Mon 06/12/2021
    690.00 €
    Australia
    Book now
  • Mon 06/12/2021
    690.00 €
    India
    Book now
  • Mon 06/12/2021
    690.00 €
    Singapore
    Book now
  • Mon 06/12/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 13/12/2021
    690.00 €
    Europe
    Book now
  • Mon 13/12/2021
    690.00 €
    Australia
    Book now
  • Mon 13/12/2021
    690.00 €
    India
    Book now
  • Mon 13/12/2021
    690.00 €
    Singapore
    Book now
  • Mon 13/12/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 20/12/2021
    690.00 €
    Europe
    Book now
  • Mon 20/12/2021
    690.00 €
    Australia
    Book now
  • Mon 20/12/2021
    690.00 €
    India
    Book now
  • Mon 20/12/2021
    690.00 €
    Singapore
    Book now
  • Mon 20/12/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 27/12/2021
    690.00 €
    Europe
    Book now
  • Mon 27/12/2021
    690.00 €
    Australia
    Book now
  • Mon 27/12/2021
    690.00 €
    India
    Book now
  • Mon 27/12/2021
    690.00 €
    Singapore
    Book now
  • Mon 27/12/2021
    690.00 €
    USA/Canada
    Book now
  • Mon 03/01/2022
    690.00 €
    Europe
    Book now
  • Mon 03/01/2022
    690.00 €
    Australia
    Book now
  • Mon 03/01/2022
    690.00 €
    India
    Book now
  • Mon 03/01/2022
    690.00 €
    Singapore
    Book now
  • Mon 03/01/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 10/01/2022
    690.00 €
    Europe
    Book now
  • Mon 10/01/2022
    690.00 €
    Australia
    Book now
  • Mon 10/01/2022
    690.00 €
    India
    Book now
  • Mon 10/01/2022
    690.00 €
    Singapore
    Book now
  • Mon 10/01/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 17/01/2022
    690.00 €
    Europe
    Book now
  • Mon 17/01/2022
    690.00 €
    Australia
    Book now
  • Mon 17/01/2022
    690.00 €
    India
    Book now
  • Mon 17/01/2022
    690.00 €
    Singapore
    Book now
  • Mon 17/01/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 24/01/2022
    690.00 €
    Europe
    Book now
  • Mon 24/01/2022
    690.00 €
    Australia
    Book now
  • Mon 24/01/2022
    690.00 €
    India
    Book now
  • Mon 24/01/2022
    690.00 €
    Singapore
    Book now
  • Mon 24/01/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 31/01/2022
    690.00 €
    Europe
    Book now
  • Mon 31/01/2022
    690.00 €
    Australia
    Book now
  • Mon 31/01/2022
    690.00 €
    India
    Book now
  • Mon 31/01/2022
    690.00 €
    Singapore
    Book now
  • Mon 31/01/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 07/02/2022
    690.00 €
    Europe
    Book now
  • Mon 07/02/2022
    690.00 €
    Australia
    Book now
  • Mon 07/02/2022
    690.00 €
    India
    Book now
  • Mon 07/02/2022
    690.00 €
    Singapore
    Book now
  • Mon 07/02/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 14/02/2022
    690.00 €
    Europe
    Book now
  • Mon 14/02/2022
    690.00 €
    Australia
    Book now
  • Mon 14/02/2022
    690.00 €
    India
    Book now
  • Mon 14/02/2022
    690.00 €
    Singapore
    Book now
  • Mon 14/02/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 21/02/2022
    690.00 €
    Europe
    Book now
  • Mon 21/02/2022
    690.00 €
    Australia
    Book now
  • Mon 21/02/2022
    690.00 €
    India
    Book now
  • Mon 21/02/2022
    690.00 €
    Singapore
    Book now
  • Mon 21/02/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 28/02/2022
    690.00 €
    Europe
    Book now
  • Mon 28/02/2022
    690.00 €
    Australia
    Book now
  • Mon 28/02/2022
    690.00 €
    India
    Book now
  • Mon 28/02/2022
    690.00 €
    Singapore
    Book now
  • Mon 28/02/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 07/03/2022
    690.00 €
    Europe
    Book now
  • Mon 07/03/2022
    690.00 €
    Australia
    Book now
  • Mon 07/03/2022
    690.00 €
    India
    Book now
  • Mon 07/03/2022
    690.00 €
    Singapore
    Book now
  • Mon 07/03/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 14/03/2022
    690.00 €
    Europe
    Book now
  • Mon 14/03/2022
    690.00 €
    Australia
    Book now
  • Mon 14/03/2022
    690.00 €
    India
    Book now
  • Mon 14/03/2022
    690.00 €
    Singapore
    Book now
  • Mon 14/03/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 21/03/2022
    690.00 €
    Europe
    Book now
  • Mon 21/03/2022
    690.00 €
    Australia
    Book now
  • Mon 21/03/2022
    690.00 €
    India
    Book now
  • Mon 21/03/2022
    690.00 €
    Singapore
    Book now
  • Mon 21/03/2022
    690.00 €
    USA/Canada
    Book now
  • Mon 28/03/2022
    690.00 €
    Europe
    Book now
  • Mon 28/03/2022
    690.00 €
    Australia
    Book now
  • Mon 28/03/2022
    690.00 €
    India
    Book now
  • Mon 28/03/2022
    690.00 €
    Singapore
    Book now
  • Mon 28/03/2022
    690.00 €
    USA/Canada
    Book now

ITIL® 4 Foundation is a two-day course which helps delegates to build on their knowledge about key elements, concepts and terminologies used in the lifecycle of ITIL® service. This certification positions learners to successfully complete the ITIL® 4 Foundation examination.

ITIL® 4 Foundation course offered by Advised Skills Ltd is accredited by PeopleCert, on behalf of AXELOS, based upon Partner's Agreement and complies with the accreditation requirements. Advised Skills is a brand of Architecture Center Ltd.

Read more

ITIL® 4 logoACCREDITED BY PeopleCert

 

Course description

ITIL® 4 Foundation is the first training available from the fourth ITIL® edition. This course is designed to give delegates a comprehensive understanding of the ITIL® framework. ITIL 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation.

During this course you will learn how to:

  • Deliver faster, valuable outputs for your business and customers.
  • Provide a holistic picture of IT enabled service delivery
  • Reflect and integrate other established ways of working
  • Optimise automation, reduce complexity, and allow organisations to succeed in high velocity environments.
  • Use effective and timely communication to influence stakeholders at all levels
Who should attend
  • IT service providers
  • IT consumers
  • IT professionals in a wide range of roles.

Key features

Price of the course includes:

  • 2-day accredited ITIL® 4 Foundation course with an authorized ITIL® 4 trainer.
  • Licensed course materials
  • ITIL® 4 Foundation certificate of completion.
  • Voucher for ITIL® 4 Foundation accredited exam.

Prerequisites:
There are no formal prerequisites to attend the course. Certain experience in delivering and supporting IT services will be useful, but is not necessary.

Licensing and Accreditation:
ITIL® 4 Foundation course offered by Advised Skills Ltd is accredited by PeopleCert, on behalf of AXELOS, based upon Partner's Agreement and complies with the accreditation requirements.

Working methods:
Multimedia presentations, group exercises and discussion, practical workshops, case study and practice tests.

Course Agenda

  1. Introduction
  2. Key Concepts of Service Management
  3. The four dimensions of service management
  4. The ITIL service value system
  5. ITIL guiding principles
  6. Service management practices
  7. Exercises
  8. Sample paper 1
  9. Sample paper 1 Answers and Rationale

Materials:

We use licenced accredited training materials:

  • Sixteen (16) hours of instructor-led training
  • Training slides in pdf format
  • Participation in unique exercises
  • Sample Papers
  • Syllabus

Certification exam

According to the guidelines of the PeopleCert, the training must be purchased together with the exam from 1.11.2019.

  • Exam name: ITIL® 4 Foundation
  • Exam language: English
  • Format: Multiple choice questions
  • Exam Delivery: Online
  • Access: Candidates can access the exam within the PeopleCert Platform upon completion of the ITIL® 4 Foundation course and timely performed payment
  • Number of questions: 40
  • Passing Score: 26 marks required to pass (out of 40 available) - 65%
  • Duration : 60 minutes
  • Open/Closed Book: Closed Book

FAQ

What is ITIL® 4 Foundation?

Information Technology Infrastructure Library (ITIL®) includes a set of policies for IT service management focusing on aligning IT services with the needs of business. ITIL is aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice) and has been adopted by thousands of organisations worldwide, such as NASA, the UK National Health Service (NHS) and Disney™.

What accreditation does the course have?

ITIL® 4 Foundation course is fully accredited by PeopleCert.

What’s included in the course price?

The price includes training with an exam.

What is the duration of the course?

ITIL® 4 Foundation course lasts two days.

Who should attend the course?

This certification is aimed at anyone who requires a basic understanding of the ITIL framework and how ITIL can be used to enhance IT service management.

Are there any requirements to attend the course?

No prerequisites are necessary for attendance.

How long does the certification last?

The official results of your test are issued within 2 business days from the date of the exam submission. If you pass the exam, along with the official results, you will also receive an electronic certificate. Both the official results and the electronic certificate will be uploaded on your PeopleCert Account.

When and how can I take the certification exam?

The exam takes place online, after completing the online training on the date selected by the participant from among the dates provided by the PeopleCert.

Do I need to renew my certification?

ITIL® 4 Foundation certification is valid indefinitely.

Looking for in-house course in your location?

We are ready to conduct in-house training for group or individuals on request.
Ask for the offer

 

We pay close attention to build positive learning environment for you

We really do care about the details. Positive and efficient learning environments are key to our attendees' success in preparation for the ITIL® 4 Foundation exam. We aim to create a comfortable conditions for learning that optimise the ability of attendees to learn:

  • Climate of safety and open authentic conversation
  • Modern online training platform, classes conducted live by qualified instructors
  • Seasoned, certified and experienced instructor team
  • Well-structured and compelling schemes that translate into high exam scores
  • Refreshments and working lunch during the training course
  • Licensed training materials and many interactive online exercises

Related Courses

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

What our customers are saying

User

Jibril SaladSenior Applications Developer New York University Abu Dhabi

“Once I had decided to take the TOGAF course, I came across this website which was a cheaper option in comparison to other providers and provided the same materials if not more. I was satisfied that the provider was keen to answer all my queries and make the course a good experience. Thanks to all of this I was able to achieve a 90% pass rate!”
User

Arleta StachowskaGłówny Architekt Korporacyjny,

“Training courses provided by this company are definitely great certification exam preparation. Instructor did plenty of group activities and actively engaged the group in open discussion to keep the content fun and interactive. It was a very effective method of mastering the course material.”
User

Elżbieta Płonka-SzydłakI&S IT Principal Consultant, Ericsson

“I took TOGAF 9 Foundation and Certified traning course. The four-day course was delivered in a professional, dynamic and very engaging manner and included lots of practical examples. All my expectations were met and I felt well-prepared for the certification exam.”
User

Mateusz LenarCTO Value Based Advisors Sp. z o.o.

“On 14th to 17th April 2014in Wroclaw, Poland the employee of our company Value-Based Advisors Sp.z o.o. participated in a TOGAF@9 Foundation and certified ( Level 1 and 2 ) training course ran by Architecture Center Ltd. The course was conducted according to the intended schedule and the instructor was well organized and showed a wide knowledge of the subject. The course material was enriched with extra activities and an interesting simulation game which gave a better understanding of the subject. We consider the entire course to be very well prepared with respect to both its content and organization and we recommend Architecture Center Ltd. company as a trustworthy partner.”
User

Nils Breitmann-Intershop Communications

“I took the 4 day TOGAF® 9 Foundation and Certified course in Frankfurt. It was quite entertaining with different group tasks, quizzes and lots of discussions. Most importantly, the course prepared me pretty well for the exam which I could pass without any additional studies.”
User

Marios Kerkemezos Management Information Systems (I3) European Chemicals Agency

“ I thoroughly enjoyed the training, Lucas was an excellent trainer and I believe he has helped us learn a lot and give us sufficient confidence to pass the exam (I’ll try to get to that within the next few weeks). The whole organisation of the training (supporting material, mock exams, time allocated, location, and even catering) where spot on, so well done. I’ll be sure to recommend you to others”


Become a trainer

We are looking for Instructor who will be responsible for delivering classroom and online live courses. Positive and efficient working environments are key to our trainers' success.

Get started now!

ITIL® 4 Foundation - Advised Skills